Using only Gmail and GMass, you can easily set up a series of “drip” emails to be sent in a timed sequence to new people who sign up for your software, your email list, or indicate interest in your product or service.
For example, let’s pretend you own an email proofreading service, and you want to welcome all of your new subscribers with a 5-part email series on writing more effective emails, with each of the five emails containing one important tip and dripped on a set schedule.
First, what is a drip campaign?
A drip email campaign is any automated series of emails sent to your email list either on a set schedule or triggered on the behavior of the people on your list.
In GMass terminology, we refer to a “drip campaign” as a series of emails sent to your list on a set schedule that continues through to the last email, even if someone replies or clicks along the way. (The emails would stop, however, if they unsubscribe.)
That’s in contrast to an auto follow-up sequence, which is a series of emails sent to someone on a set schedule until they take an action, like reply or click.
A drip campaign is used for communicating information in a steady stream to your customers and prospects to train or educate them. It sends to your entire contact list on a set schedule, and it doesn’t break the flow until each contact has received each email in the sequence. Drip campaigns are common for welcome series and onboarding email sequences.
An auto follow-up campaign, which is common for a cold email campaign, is used to persuade the members of your list to take some action, like replying, or clicking a link. These campaigns do stop after the recipient has taken some action, like replying.
Step 1: Compose your email series
I’ll assume you’ve already got GMass installed for this. If not, hit up our quickstart guide to get started ASAP (it just takes a few minutes and you won’t even need to pull out your credit card).
Write the first email in the series
Open a regular compose window in Gmail and type in the first message in your drip series.
Compose the rest of the emails in the series
Now click into the GMass settings for the campaign (click the arrow next to the red GMass button).
Go to the Auto Follow-up section. Yes, even though this is a drip series and earlier I laid out the difference between a drip series and what we call an “auto follow-up” series, we’ll still use the same mechanism to set them up.
Check the box for Stage 1. Make sure the “If” dropdown is set to Everyone — that’s how we make this a drip series. We send it to everyone regardless of any actions they may take. And finally, set the delay between your initial email and this email. You can also set the time to send.
If you want the email to be plain text, you can type it in the text box and skip all the instructions on rich text emails below.
If you want the email to be rich text, select the radio button for Send rich-text email. You can either send it in a new thread (with a new subject line) or in the same thread (without a new subject line).
Then click the + button. That will bring up a Gmail compose window where you can type your auto follow-up. Type in your message (give it a subject line as well) and click the GMass button when you’re done to save the template.
Now back in the Auto Follow-up settings for your initial campaign, hit the refresh icon next to the template dropdown in the Stage 1 area. And choose the template you created from the list.
You should now repeat this process for every email in the drip series.
One thing to note: The number of days between drip emails always refers to the number of days from the initial campaign. So as you can see in the screenshot above, I have the first drip follow-up going out 2 days after the initial email and the second drip email going out 5 days after the initial email. (NOT five days after the prior drip.)
Step 2: Determine who will receive the drip series
Is this drip series a one-time thing, or are you planning to send it regularly to new subscribers or other contacts?
Either way, your best bet is to connect to a Google Sheet with your initial group (or entire group) of recipients. Make the first row of your Google Sheet your column headers; you’ll be able to use those for mail merge.
You can now connect that Google Sheet to your GMass drip campaign.
Click into the To field of your email and click the GMass icon.
Then choose to add recipients From a Google Sheet and pick your Sheet in the dropdown box.
If you’re only sending this drip campaign to the group currently on the Google Sheet, that’s all you’ll need to do. If you want this to be a recurring campaign, there’s another step…
Setting this up as a recurring campaign
If you want your drip series to go out to new subscribers, customers, or others in the future, you’ll need to use GMass’s recurring campaigns feature.
Re-open the GMass settings for the campaign.
Then, in the Schedule section, check the box for Repeat.
What I’ve done here is I’ve set this up to repeat daily. Once a day, GMass will check your Google Sheet to see if there are any new contacts. If so, it will begin them on your drip sequence. You can change this to repeat hourly, weekly, monthly, or any variation therein (e.g., every 4 days).
If you’re interested in automatically adding contacts to your sheet, you can check out GMass/Google Sheets’s Zapier integration to add new contacts from virtually any source.
You can also check out this technique for getting subscribers from a form on your site into a Google Sheet.
Step 3: Test the campaign
You can tweak any other settings for your campaign now.
And once everything is set, you can send yourself a test of the entire sequence.
At the top of the settings box, click the arrow next to the Send Test button. Then check the box to Send all stages. Now click the Send Test button to send yourself the series.
You’ll get every email in the drip sequence in your inbox right away (the test will ignore the “days between” you’ve chosen). You can make sure everything looks right from there.
Summary
Using Gmail and GMass you can put everyone who signs up for your product, your email list, or your webinar into an automated drip email campaign, where every email is sent from your Gmail account.
We’re pretty sure there’s no easier or faster way to set up an email drip series.
The advantages of sending the emails from Gmail are many, including the world’s highest deliverability and using a tool which with you’re already familiar and love.
You can try GMass for free by downloading the Chrome extension (no credit card required)! You’ll be up and running in a matter of minutes and sending your first drip campaign by this afternoon.
Email marketing. Cold email. Mail merge. Avoid the spam folder. Easy to learn and use. All inside Gmail.
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This ia to test my new email address
Thanks Ajay, this is a clean solution at a fraction of the price of other methods. The majority of people don’t need much more than this level of complexity.
PS: is there a clean way of acquiring the email address OR what sort of form/widgit stuffs into google sheets?
Hi Ajay
How can I delete old campaigns? I simply use ‘Meeting’ as a subject header on a sequence of 3 emails as it elicits a good open rate.
Now when loading content, I have a number of emails titled ‘meeting’ and I can’t distinguish between each stage of the sequence. As it’s the new year, I have a new campaign/content but I wish to use the same subject header.
Hi Ajay,
If we have a sequence of say 3 emails, using a google sheet for personalisation of name, company, email, city.
When I attach a google sheet, I currently only get personalisation on the first email in the sequence.
ie: first email says “Chicago”, second and third email says “{city}” (the actual token, not the city name)
How do I ensure that the personalisation occurs on all 3 emails in the sequence.
Thanks!
did you get a solution to this?
Scenerio:
I’ve connected a multi-email campaign to a google Forms Responses sheet.
I send part one of my 3 part series using gmass.
Meanwhile, Someone fills out the form (thus adding their answers to my responses sheet) Note: this is AFTER i’ve connected the sheet to GMASS & initiated the campaign.
Will they receive the second & third messages in the series?
Hi Dave,
You can set your succeeding forms to only send the next email in your series IF they clicked the form or send to all recipients regardless of if they’ve clicked, opened, or responded. If you’d like to not have them be sent the next email in the series, you can also use your responses sheet as a suppression list so that those that have filled out your form will no longer be sent succeeding emails in your series. Please see https://www.gmass.co/blog/use-a-google-sheets-spreadsheet-as-a-dynamic-email-suppression-list/
Umm sounda a little complex to me. If you see this can you reach out to me @tishamalakooti on insta or online
Hi Ajay,
Can we create a customized email template on G-Mass?
Hi,
We wanted to setup AutoFollow-up if we haven’t received a reply and use a different subject line for the customized follow up message. How do we do that?
Hi Lea,
You would just need to pause the campaign, edit the subject of the draft for the follow-up and re-send to yourself. Then go back to your auto follow-ups and select the new draft with the edits to the subject field.
Hi Marvin,
How do I personalize the follow-ups emails? I have tried what Ajay mentioned as sending myself emails, I want to see part of the series, and unfortunately, you can personalize them.
Let me know what to do. I just subscribed without having the option of a free trial, and I will need a refund if there is no way for me to personalize my follow-ups emails.
Thanks
Hi Nadine,
To personalize follow-up emails, you can use the same merge tags (based on your connected spreadsheet’s column headers) that were used in your initial outreach.
For example, if you have a spreadsheet with the following columns: name, email, phone, and address; you can use {name} {email} {phone} and {address} for both your initial outreach and any follow-up emails you’ve set up.
Can my follow-up emails be as such:
– Reply to the original email
– New email
– New email
– Reply to the above email
– New email
– Reply to the above email
Not sure how to go about this
Hi Bryan,
Unfortunately, no. Follow-ups are set together so you can only choose the follow-ups to be sent as either all replies or all as new emails.
Good article. I think I understood it all and I hope it works ahah
I want to know if I can use Gmass to send out a sequence to potential clients that I’ve already sent a proposal to. I don’t have a Google Sheet. I was wondering if I can just build a sequence on top a current email chain which already exists in my inbox.
Is this something that can be done? Or do I need to take the clients name and email, create a form on Sheets and then start a campaign from there?
Hi ZS,
You would need to start a new email campaign. You don’t have to use Google Sheets, you can manually just input your intended recipients’ addresses in the compose window’s TO field. However, we recommend using a Google Sheet to give you more options with your personalization/mail merge.
If your potential clients’ emails are in a label, you can actually build an email list using GMass from a specific label. To learn more, please see https://www.gmass.co/blog/build-email-list-from-gmail-account/#glabel
Hi there.
What happens to auto-replies for OOO or rejected and bounced emails.
For Out Of Office. Will Gmass still continue to send to them or are they counted as a reply.
For Rejected, bounced undelivered, and all those. Will they be removed from the list and not emailed anymore or are we not yet that advanced?
Thankks,
Wesley
I’m currently testing this feature as part of a Zapier automation. Quick question, where do I find the email templates once scheduled? I can only find and edit the first message.
Would I need to find the original email in my Sent items and edit before resending via GMass to update the template?