November 2, 2016
How to get support
GMass is a low-cost, self-service system. We use Zendesk as our support ticketing system. We do not offer phone support …
Continue ReadingOctober 24, 2016
Creating Quality Email Content and Great Subject Lines
Make your Email Stand out as Relevant and Valuable First things first – and this cannot be emphasized enough – …
Continue ReadingOctober 20, 2016
Designing Successful Email Campaigns
GMass has one of the highest delivery rates in the email marketing industry, but delivery is only one component of …
Continue ReadingOctober 2, 2016
How to get your invoices
If you’re a current or past paid subscriber, you can now view the invoices for your account. You can also …
Continue ReadingSeptember 30, 2016
Is There a Best Day to Launch an Email Marketing Campaign?
Conventional Wisdom on Email Timing is Evolving A 2016 email marketing study concluded that Emails sent on Saturdays generate 60% …
Continue ReadingSeptember 27, 2016
How to transfer your subscription to another account
You can transfer your paid GMass subscription from one account to another, even if one account is a Gmail account and …
Continue ReadingSeptember 25, 2016
How to update the credit card for your subscription
If you’ve previously subscribed to a paid GMass plan, at some point you may need to change or update the …
Continue ReadingSeptember 10, 2016
Cancel your GMass subscription
How to cancel your subscription to GMass’s mail merge tool depends on whether you subscribed with a credit card or …
Continue ReadingSeptember 9, 2016
Manually Import or Remove Unsubscribe Addresses and the GMass Unsubscribe Features
How to use GMass's unsubscribe management features to add or remove addresses from your unsubscribe list. (Plus more unsubscribe features in GMass.)
Continue ReadingSeptember 3, 2016
What the “An Error occurred, but the error response could not be deserialized” error means
If you’ve sent a Gmail mail merge campaign with GMass and were notified that this error was generated while sending to …
Continue ReadingSeptember 1, 2016
Video interview with GMass founder, Ajay Goel, on Growth Hacker TV
Check out this just-released Growth Hacker TV video interview with Ajay Goel, the creator of GMass. In this video, Ajay …
Continue ReadingAugust 31, 2016
How to stop GMass from sending emails from your Gmail account
There are lots of reasons why you may need to stop GMass from sending emails from your Gmail account: GMass …
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