Learn how to use different GMass features here, plus get answers to your questions on things like pricing and subscriptions.
If you don't find an answer here, we recommend heading next to our support FAQ, where we've gathered and organized answers to many of the most common questions we receive about GMass (and Gmail, mass email, and cold email in general).
March 26, 2024
Our New ChatGPT Assistant Is Here to Answer Your GMass Questions
Working on a GMass campaign and have a specific question about how to use a feature? Want to see if …
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February 5, 2022
Why you have to enter your Google Sheet ID manually
If your Google Workspace Admin blocks third party access to your Google Drive, you'll be presented with an alternate interface to connect to a Sheet.
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November 4, 2021
Precise control over the subject line of email sequences
You now have precise control over the subject line and how the conversation “thread” appears in an email sequence. First, …
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August 24, 2021
Guide to using the Zapier integration
You can now use the Zapier integration for GMass. Technically it’s still in beta and hasn’t been officially approved by …
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February 17, 2021
How to install the GMass extension locally (without the Chrome Web Store)
February 18, 2021 Update: This issue is now resolved. GMass is back on the Chrome Web Store and can be …
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November 23, 2020
From which server are your emails sent?
We’re often asked to provide the IP addresses and domain names of the servers we use to send users’ emails. …
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November 17, 2020
How to use Campaign Templates in Gmail
We’re often asked how GMass handles “templates.” The simple answer is that every email you send with GMass is a …
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November 19, 2017
Campaign Reports Explained [+ interesting tidbits]
GMass takes a different approach to reporting and analytics than most Email Service Providers, and in this article you can …
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March 28, 2017
Suppress addresses by number of days since last email
How to suppress emails for a campaign based on days — to make sure you're not overwhelming people with emails or sending redundant messages.
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November 2, 2016
How to get support
GMass is a low-cost, self-service system. We use Zendesk as our support ticketing system. We do not offer phone support …
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September 27, 2016
How to transfer your subscription to another account
You can transfer your paid GMass subscription from one account to another, even if one account is a Gmail account and …
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August 4, 2016
GMass Pricing Frequently Asked Questions (FAQ)
First, here’s the GMass Pricing page where you can subscribe. Free Trial versus Paid Q: Do I have to upgrade to …
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