GMass works tightly with Gmail, so if Google makes a little change, GMass needs to adapt. The vast majority of the time, we're prepared for those changes or we've future-proofed against them. But every once in a while, a little bug slips through.
Here in the bugs archive, you can read up on some of the bugs GMass has encountered through the years and how we've quickly squashed them. You may also find some solutions to problems that you can fix with a quick tweak.
October 30, 2017
Gmail Draft thinks To field is blank if invalid characters present in address
We’ve discovered that in certain situations, Gmail doesn’t save the addresses in the To field as part of a Draft, …
Continue ReadingSeptember 13, 2017
Upgrading MimeKit broke our email address parser
GMass is written in C# and JavaScript and makes heavy use of a C# component called MimeKit. We recently upgraded to version 1.18, and it broke our code.
Continue ReadingJuly 11, 2017
Bug fix: Foreign characters in the To field would appear garbled in sent email
I just fixed a bug that was causing non-English characters in the To “Name” of a sent email to be corrupted. …
Continue ReadingMarch 1, 2017
Why your mass email sent to fewer recipients than you expected
If you’ve sent a mass email with GMass by copying and pasting addresses into the To field, and fewer emails …
Continue ReadingNovember 13, 2016
What to do if you get a “Requested entity was not found” error after clicking the GMass button
Occasionally, after you’ve composed your mail merge campaign in Gmail and hit the GMass button, instead of sending, you may …
Continue ReadingNovember 12, 2016
Automatic follow-up email bug fix for large attachments
There can be many complications when sending automatic follow-up emails with large attachments. Click here to read about GMass's solution for this issue!
Continue ReadingJuly 14, 2016
Yahoo bouncing emails sent by select GMass users
Several users have reported that in the last few days, sending to yahoo.com email addresses, and email addresses hosted by …
Continue ReadingApril 14, 2016
Bug Fix: Gmail mail merge error when connecting to certain Google Sheets
We just deployed a bug fix that corrects an issue where you would receive an error when connecting GMass to …
Continue ReadingFebruary 10, 2016
Just squashed a rare bug involving garbled characters in Gmail email marketing campaigns
Over the last month, a small number of users have reported garbled characters appearing in their Gmail mail merge campaigns …
Continue Reading